Booking Policies

Ready to have the best day ever? PAWsome.

Here is some some important inFURmation about our booking process. We strongly recommend booking ahead for space in the cat room in order to guarantee time with the fluffballs.

CANCELLATIONS / RESCHEDULING

Requests to cancel 24 hours or more before your visit will receive a full refund! Cancellations within 24 hours from your visit are not refundable without cancellation insurance (Purrivate Cat Room Visits in Seattle are excluded from cancellation insurance). Rescheduling is possible 24 hours or more before your visit. After the kitty room visit start time, all bookings are final. If you wish to cancel a booking please call (206) 708-7287 for Seattle and (360) 656-6217 for Bellingham. If you wish to reschedule you can do so within your confirmation email. If you are unable to locate your confirmation email or if you have any other questions eel free to reach out to info@nekocatcafe.com.

CANCELLATION INSURANCE

Cancellation insurance is provided for an additional 10% per person. This allows cancellation at anytime prior to booking for a full refund. After the kitty room visit start time, all bookings are final.

AGE RESTRICTIONS

We do not have an age limit, however, children 12 and under must be accompanied by an adult. Children 13 and over are welcome to visit without an adult. There must be one (1) adult for every two (2) children under 10 years old in the cat room. If you do not show up with enough adults, we unfortunately are not able to accommodate you. During the COVID-19 pandemic if your children are not able to social distance we unfortunately will not be able to host you during this time.

follow us on social media @neko.cat.cafe #nekoseattle #nekobellingham #showmeyourkitties