Booking Policies

Ready to have the best day ever? PAWsome.

Here is some important inFURmation about our booking process. We strongly recommend booking ahead for space in the cat room in order to guarantee time with the fluffballs.


Requests to cancel 24 hours or more before your visit will receive a full refund! Cancellations within 24 hours of your visit are not refundable. Rescheduling is possible 24 hours or more before your visit. After the kitty room visit start time, all bookings are final. If you wish to cancel a booking please call (206) 708-7287 for Seattle and (360) 656-6217 for Bellingham. If you wish to reschedule you can do so within your confirmation email. If you are unable to locate your confirmation email or if you have any other questions feel free to reach out to


We do not have an age limit, however, children 12 and under must be accompanied by an adult. Children 13 and over are welcome to visit without an adult. There must be one (1) adult for every two (2) children under 10 years old in the cat room. If you do not show up with enough adults, we unfortunately are not able to accommodate you.


Masks will be optional if you are fully vaccinated. We care deeply about the health and safety of our staff, customers and kitties. Learn more about our COVID-19 pandemic.

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